RECENT TESTIMONIALS FROM A FEW OF PROTECT AMERICAS
NORTH CAROLINA CUSTOMERS - THANK YOU !
Great service by responding in a timely manner and with exactly what I needed.Thank you!!
Nikki
Nashville, TN
03/28/2011
Justin did a wonderful job explaining the system to me and answered all questions that was asked. He handled himself very professionally, I would recommend this service to any of my friends because of his helpfulness. I pray that this company would continue to prosper and get more salesman like Justin. Thank you and God Bless
Daphnne
Martin, TN
03/19/2011
Everyone here at Protect America has been very helpful and understanding
Stacie
Gallatin, TN
03/14/2011
Hello Mr Paschall, I am a new customer as of today 3/10/11, I have your bronze package and I got it set up today with the help of Joseph Li, Emily and finally Miah who got my cell phone Android feature working. I have to let you know your team is awesome, very friendly, informative and patient. The equipment was easy to set up and I love all the features, I will be traveling to Alaska soon, and I now feel super confident my wife will be safer at home thanks to this system and I with the cell phone feature will be kept informed of any problems that may arise. I was informed about Protect America by a work colleague, and I assure you I will be spreading the good news of this system, so others can get some added security. Thank you for your time and team.
Paul
Johnson City, TN
03/10/2011
I was very pleased with the service provided by your representative on 2/18/2011. She was very polite, personable and knowledgeable. Because of her I would recommend this service to anyone and everyone.
Faith
Antioch, TN
03/05/2011
Johanna provided me great service. She researched the issue and resolved my problem to my satisfaction, and in a very timely manner. She also followed all of the security checks that are in place to verify my identification. Thanks Johanna. Great job!
Carlos
Memphis, TN
02/02/2011
I'm a new customer and I'm pleased to say, I'm impressed! All issues were resolved quickly and professionally. The whole process of installing a security system has been made super easy by your experienced and courteous staff. Thanks, Allen
Allen
Waverly, TN
12/27/2010
Gloria was prompt and efficient. I really appreciated her help and was pleased to have all of my questions answered.
Jecolia
Knoxville, TN
11/15/2010
Representative Chris was wonderful. It wasn't easy walking me through the installation. He was very patient but we did it. Good job, well done.
Sarah
Chattanooga, TN
10/29/2010
The installation agent was very professional and patient. I had no trouble at all with any of the installation. I am a widow in my early 60's and although I am pretty techie anyone can do this.
Eveline
Maryville, TN
10/25/2010
Rob was very helpful and informative in signing me up with Protect America, even if he is a Lakers fan.
Robert
Chattanooga, TN
10/21/2010
He was very patient and explained everything in detail and he was very helpful . THANK YOU ANDREW.
Peggy
Jefferson City, TN
10/18/2010
Wanted to give positive feed back for Kerry. She handled my problems well and is understanding.Keep up the good work!!!!
William
Nashville, TN
09/27/2010
The process worked as designed. All issues addressed and satisfactorily resolved. Thanks!
Walt
Nashville, TN
09/01/2010
Jamie helped me with my monitor and it took her only a matter of minutes. Thank you for everything!
Sharon
Friendsville, TN
08/11/2010
Jeremy helped me reset my system after changing the batteries in the motion sensor.
Glenn
Altamont, TN
07/13/2010
I needed to update some information on my account and received quick and courteous assistance from the representative. Wonderful customer service! Thanks.
Shadrina
Chattanooga, TN
06/22/2010
Our experience with your company has been exceptional to say the least! Our senior tech specialist demonstrated nothing but professionalism, respect, and patience. Each of these areas demonstrates how serious your company takes our safety and security. Each of the questions that were asked was answered in a manner to where one could understand the process without any difficulties. The process was easy, and the added personal touch with a live representative makes recommending your product to others that we know. We look forward to recommending our neighbors/friends/family members to protect their households and loved ones. Sincerely James & Ginger
James and Ginger
Nashville, TN
06/16/2010
I would like to Thank Sharon for her help in deleting option # 27 on my system. Since I have an answering machine on my phone line as I do my system was extra helpful and she went the extra mile to be sure I was satisfied. I know she is a great person for working with your company for over 10 years! She must love her work. Because you can hear it in her voice! A satisfied customer 6-14-10!
Thomas
Sevierville, TN
06/14/2010
We were very satisfied with the service we received today. John was very patient and helpful with answering all of our questions as we were talking with each other about the system as he was describing it.
Relmond
Burlison, TN
06/10/2010
Al was very knowledgeable and courteous with me. He was also very patient with my numerous questions and concerns. I am totally satisfied based on the service I received that I have made an excellent decision by choosing Protect America. I will happily refer my friends and family when they are in the market for an alarm system. Thanks again!
Sheila
Nashville, TN
03/01/2010
Marci was incredibly helpful today. Her ability to communicate clearly and help me navigate around the equipment was superior to any I've seen thus far. She clearly knows the product very well. She was quick, efficient, patient, and polite
Susan
Nashville, TN
02/08/2010
Ally was a huge help. PA, through the purchase, installation, testing and now first little problem, has been a class act and obviously well managed. Hats off to Ally and PA!
Rudy
Cordova, TN
01/22/2010
I just extended my monitoring service for a 24 -month period with the exceptional help of Serena. She was very polite and professional in every way. She was a pleasure to work with. She is exemplary employee to Protect America.
Virgil
Hixson, TN
01/20/2010
Cynthia helped me add my roommate to my account and change my phone number. I was impressed how easy it was! Thanks!
Joseph
Chattanooga, TN
01/07/2010
Excellent service. Spoke clear English so I could understand what I needed to do. All my problems are now solved. He is a gentleman & an excellent representative of your company. With this kind of service I am 100% positive I will recommend Protect America to everyone I know.
Mardy
Jackson, TN
12/02/2009
The young lady that helped me test my system on Dec 2 was very knowledgeable, completely professional, and very thorough. She was very patient as we walked through all the zones and sensors in our house. She was especially helpful with the motion and the glass breakage sensors. I have always appreciated the level of competence and the attitude of helpfulness I find in your customer service representatives. Sincerely, Elton
Elton
Monterey, TN
12/02/2009
We were replacing a sensor. Emily was very nice and resolved the situation quickly and efficiently. Thank you P.A.!
Tom
Knoxville, TN
11/11/2009
The tech support & the customer service is great! Thanks P.A.!
Perry
Nashville,TN
11/10/2009
The representative was very helpful! We up dated my info and tested my system. The representative was knowledgeable and answered all of my questions.
Clayton
Clarksville, TN
11/09/2009
My customer service representative was great! She took time with me to make me feel comfortable and not rushed. I like that in a customer service rep. I will tell others who need a home security system about you guys!! One last thing Nick my Q&A guy was very nice & polite. Great set up! Thanks P.A.!
James
Memphis, TN
11/07/2009
Outstanding assistance and professionalism, Thank you so much! I will certainly recommend and pass along Mike's name and your company. In fact, I already have!! Several of my neighbors are looking into home security systems. Thanks P.A.!!
Raylene
Johnson City, TN
11/07/2009
I found that Erik was very helpful and knew all the answers to my questions without hesitation. Thanks for you help Erik!!
Joann
Chattanooga, TN
11/04/2009
2000 Tennessee Crime Summary
In the year 2000 Tennessee had an estimated population of 5,689,283 which ranked the state 16th in population. For that year the State of Tennessee had a total Crime Index of 4,890.2 reported incidents per 100,000 people. This ranked the state as having the 10th highest total Crime Index. For Violent Crime Tennessee had a reported incident rate of 707.2 per 100,000 people. This ranked the state as having the 5th highest occurrence for Violent Crime among the states. For crimes against Property, the state had a reported incident rate of 4,183.0 per 100,000 people, which ranked as the state 13th highest. Also in the year 2000 Tennessee had 7.2 Murders per 100,000 people, ranking the state as having the 7th highest rate for Murder. Tennessee’s 38.4 reported Forced Rapes per 100,000 people, ranked the state 15th highest. For Robbery, per 100,000 people, Tennessee’s rate was 166.4 which ranked the state 9th highest for Robbery. The state also had 495.2 Aggravated Assaults for every 100,000 people, which indexed the state as having the 4th highest position for this crime among the states. For every 100,000 people there were 990.4 Burglaries, which ranks Tennessee as having the 6th highest standing among the states. Larceny - Theft were reported 2,708.8 times per hundred thousand people in Tennessee which standing is the 21st highest among the states. Vehicle Theft occurred 483.9 times per 100,000 people, which fixed the state as having the 9th highest for vehicle theft among the states.
